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Madhappy Customer Support

Learn more about our Frequently Asked Questions.

How often do you restock products?

Is Madhappy a sustainable brand?

What does Madhappy do in the mental health space?

Do you currently have any brick & mortar locations?

How can I stay updated on releases, pop ups and events?

Where is the Madhappy HQ located?

How to start a return or exchange

Return policy

Where's my refund?

Where's my order?

My order is lost in transit

My order shows delivered, but I didn’t receive anything

There's an item missing from my order

My order was returned to sender

My order has a future shipping date

How much is domestic shipping?

International shipping

What is Route?

How Does Route Work?

Route Policies

How Can I Report an Issue with My Package?

I Filed a Claim with Route, What's Next?

Where is My Order?

How should I care for my order?

Size & fit

Where do you make your clothing?

Who do I contact regarding press related inquiries?

Is Madhappy hiring?

Who can I contact about wholesale related inquiries?

What is The Madhappy Foundation?

How do Madhappy sales contribute to The Madhappy Foundation?

How can I donate to The Madhappy Foundation?

How can I request a grant from The Madhappy Foundation?

Who is eligible to request a grant from The Madhappy Foundation?

What was the inspiration behind The Madhappy Foundation?

Outside of the foundation, what does Madhappy do for mental health?

The Madhappy Foundation

Our privacy policy

Privacy policy

Our terms of service

Terms of service

FAQ

General

Returns & exchanges

Shipping

Route Insurance

Product

Inquiries