SHOP

ABOUT

Madhappy Customer Support

<span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your Route protected order ends up lost, damaged, or stolen, Route&#x2019;s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.\nNeed to file a claim? File here&quot;}" id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">If your Route protected order ends up lost, damaged, or stolen, Route&#x2019;s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. <span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your Route protected order ends up lost, damaged, or stolen, Route&#x2019;s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.\nNeed to file a claim? File here&quot;}" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">Need to file a claim? File <a href="https://claims.route.com/"></a><span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your Route protected order ends up lost, damaged, or stolen, Route&#x2019;s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.\nNeed to file a claim? File here&quot;}" style="caret-color: rgb(0, 0, 0); color: rgb(74, 141, 249); font-size: 14px; font-family: Montserrat, Arial;"><a href="https://claims.route.com/">here</a><span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If your Route protected order ends up lost, damaged, or stolen, Route&#x2019;s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.\nNeed to file a claim? File here&quot;}" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">.

If your Route protected order ends up lost, damaged, or stolen, Route’s support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Need to file a claim?

How Does Route Work?

Route Insurance

How often do you restock products?

Is Madhappy a sustainable brand?

What does Madhappy do in the mental health space?

Do you currently have any brick & mortar locations?

How can I stay updated on releases, pop ups and events?

Where is the Madhappy HQ located?

General

How to start a return or exchange

Return policy

Where's my refund?

Returns & exchanges

Where's my order?

My order is lost in transit

My order shows delivered, but I didn’t receive anything

There's an item missing from my order

My order was returned to sender

My order has a future shipping date

How much is domestic shipping?

International shipping

Shipping

What is Route?

Route Policies

How Can I Report an Issue with My Package?

I Filed a Claim with Route, What's Next?

Where is My Order?

How should I care for my order?

Size & fit

Where do you make your clothing?

Product

Who do I contact regarding press related inquiries?

Is Madhappy hiring?

Who can I contact about wholesale related inquiries?

Inquiries

What is The Madhappy Foundation?

The Madhappy Foundation

Our privacy policy

Privacy policy

Our terms of service

Terms of service

How Does Route Work?Updated 3 years ago