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Madhappy Customer Support

<span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You will be able to&#xA0; check the status of your issue reported to Route by going to claims.route.com.\nPlease enter the email address you used at checkout and your order number and Route will provide you an update on the status of your reported issue.&quot;}" id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">You will be able to check the status of your issue reported to Route by going to&#xA0;<a href="https://claims.route.com/">the link</a>&#xA0;<a href="https://claims.route.com/">here</a>.<span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You will be able to&#xA0; check the status of your issue reported to Route by going to claims.route.com.\nPlease enter the email address you used at checkout and your order number and Route will provide you an update on the status of your reported issue.&quot;}" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">Please enter the email address you used at checkout and your order number and Route will provide you an update on the status of your reported issue.

You will be able to check the status of your issue reported to Route by going to the link here. Please enter the email address you used at checkout and your order number and Route will provide you an update on the status of your reported issue.

I Filed a Claim with Route, What's Next?

Route Insurance

How often do you restock products?

Is Madhappy a sustainable brand?

What does Madhappy do in the mental health space?

Do you currently have any brick & mortar locations?

How can I stay updated on releases, pop ups and events?

Where is the Madhappy HQ located?

General

How to start a return or exchange

Return policy

Where's my refund?

Returns & exchanges

Where's my order?

My order is lost in transit

My order shows delivered, but I didn’t receive anything

There's an item missing from my order

My order was returned to sender

My order has a future shipping date

How much is domestic shipping?

International shipping

Shipping

What is Route?

How Does Route Work?

Route Policies

How Can I Report an Issue with My Package?

Where is My Order?

How should I care for my order?

Size & fit

Where do you make your clothing?

Product

Who do I contact regarding press related inquiries?

Is Madhappy hiring?

Who can I contact about wholesale related inquiries?

Inquiries

What is The Madhappy Foundation?

The Madhappy Foundation

Our privacy policy

Privacy policy

Our terms of service

Terms of service

I Filed a Claim with Route, What's Next?Updated 3 years ago