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Madhappy Customer Support

<span data-sheets-userformat="{&quot;2&quot;:33567489,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Montserrat&quot;,&quot;16&quot;:10,&quot;28&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. Thank you for reaching out! You will receive tracking information to your email once your order has been fulfilled by our warehouse team. You can download the Route App here for IOS and here for Android to visually track your package and receive real-time notifications on its estimated delivery.&quot;}" id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14px; font-family: Montserrat, Arial;">Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. Thank you for reaching out! You will receive tracking information to your email once your order has been fulfilled by our warehouse team. You can download the Route App&#xA0;(download&#xA0;<a href="https://route.com/scan-download-route" style="color: rgb(29, 54, 92); -webkit-user-select: auto; caret-color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; white-space: pre-wrap;"></a><a href="https://route.com/scan-download-route" style="color: rgb(74, 141, 249); -webkit-user-select: auto;">here</a>&#xA0;for mobile) to visually track your package and receive real-time notifications on its estimated delivery.

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. Thank you for reaching out! You will receive tracking information to your email once your order has been fulfilled by our warehouse team.

Where is My Order?

Route Insurance

How often do you restock products?

Is Madhappy a sustainable brand?

What does Madhappy do in the mental health space?

Do you currently have any brick & mortar locations?

How can I stay updated on releases, pop ups and events?

Where is the Madhappy HQ located?

General

How to start a return or exchange

Return policy

Where's my refund?

Returns & exchanges

Where's my order?

My order is lost in transit

My order shows delivered, but I didn’t receive anything

There's an item missing from my order

My order was returned to sender

My order has a future shipping date

How much is domestic shipping?

International shipping

Shipping

What is Route?

How Does Route Work?

Route Policies

How Can I Report an Issue with My Package?

I Filed a Claim with Route, What's Next?

How should I care for my order?

Size & fit

Where do you make your clothing?

Product

Who do I contact regarding press related inquiries?

Is Madhappy hiring?

Who can I contact about wholesale related inquiries?

Inquiries

What is The Madhappy Foundation?

The Madhappy Foundation

Our privacy policy

Privacy policy

Our terms of service

Terms of service

Where is My Order?Updated 3 years ago